Privacy Policy

This privacy policy discloses the privacy practices for Christian Media and Arts Australia Limited (CMAA) (including the Christian Media & Arts Australia website at mediaarts.org.au, SPARC website and the Connect Conference website, standtogetherday.com.au and any other website CMAA may operate – collectively the “CMAA website”) – what information we gather, how we handle it and how to correct or change it.

General Privacy Information

While CMAA takes reasonable steps to protect your personal information once it is in our possession, CMAA cannot ensure or warrant the security of any information you transmit to us before it reaches us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.

Collection, Use and Disclosure of Information

Much of the information CMAA collects is “aggregated” — meaning that the information from many users is grouped together in a way that does not reveal the personal information of any particular user. CMAA may use this aggregated information to evaluate which services are successful and which ones are not, and in order to evaluate which new services are to be made available on CMAA. CMAA may also use the anonymous click stream data to help our advertisers deliver better-targeted advertisements.

In certain circumstances, CMAA may collect personal information about you, for example when you create an account, contact us, enter a competition, make a purchase or join a mailing list. The types of personal information CMAA may collect includes your name, contact details, payment details and enquiry or complaint details.

CMAA also collects personal information through our records of your transactions and interactions (including by email, phone and online) with CMAA or on the CMAA website. CMAA collects personal information from you and in some cases from third parties including our related entities, your representatives and public sources.

CMAA collect and use your personal information to provide, administer, improve and personalise the CMAA website and our services, to run competitions, process payments and refunds, understand you better, maintain and update our records, complete registrations, verify your identity and protect our lawful interests. CMAA may not be able to do these things without your personal information. For example, to deliver orders or respond to enquiries.

CMAA may exchange personal information with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be located in Australia, USA, EU countries and other countries.

In the case of the Stand Together Day Awards nominations, CMAA will securely share information collected with third parties as specified in the Terms and Conditions.

Cookies

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a member ID that the site uses to track the pages you’ve visited. But the only personal information a cookie can contain is information you supply yourself.

Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. A cookie can’t read data off your hard disk or read cookie files created by other sites. This random number lets us keep track of “how many” times customers are doing specific things – like visiting our site each month. CMAA also uses cookies to keep track of your shopping cart and to make sure you don’t see the same ad repeatedly. CMAA uses cookies to deliver content specific to your interests and to save your member ID.

Additionally, after you’ve entered your contact and delivery details during a session on our service, you can elect to save that information so you don’t have to re-enter it on your return to the site. If you do not want this information to be saved, you must indicate “DO NOT SAVE DETAILS” when prompted.

Users should be aware that CMAA cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for CMAA.

If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customised delivery of information) available on the CMAA website.

Data may be stored from email or electronic messages initiated by CMAA where messages are opened or links are clicked. This helps us to better understand what information is of interest to you.

In some cases third parties may use cookies and other technologies such as web beacons and JavaScript on the CMAA website in connection with online services like banner advertising, website analytics and surveys. This may allow them to collect information about your use of our website (including your computer’s IP address) which they may store in countries other than Australia.

The use of these technologies allows them to deliver customised advertising content, measure the effectiveness of their advertising, evaluate users’ use of the CMAA website and other websites and provide other services relating to website activity and internet usage. Those third parties may also transfer the information they collect to others where required to do so by law, or where those others process the information on their behalf. The services CMAA may use from time to time include Google Analytics, Google Adwords, Adroll, Constant Contact and Mailchimp. You can find more details in the privacy policies for those services, including information on how to opt out of certain conduct.

CMAA participate in some third party ‘online behavioural advertising’ (OBA), on a non-personally identifiable basis. This allows online advertising displayed to you to be tailored according to your browsing behaviour on various websites, not just our own. You can find more details about OBA, the best practice guidelines and how to opt out from OBA with participating companies at the industry website www.youronlinechoices.com.au.

Newsletter and Marketing Communications

CMAA offer free newsletters to share content information about our site with interested users. There may be cases in which some of your personal information may be used by CMAA on an ongoing basis to target e-commerce promotions and telemarketing activities unless you opt out or it is prevented by law. For example, when you register as a user or check out as a guest on CMAA’s website, your personal information may be used to send you marketing and/or promotional materials from time to time. Users may elect to stop receiving marketing communications at any time by following the simple instructions at the bottom of the newsletter or communication or by contacting us as set out below.

Online Security

CMAA utilises a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind a “firewall” and only accessible by a limited number of employees who have special access rights to production systems. Personal information is only stored in electronic form.

Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. When purchasing from CMAA your financial details are verified and processed by Paypal. Please refer to Paypal.com for their privacy policy.

If you choose to modify your personal information, you may do so by visiting the CMAA member account page. You will be required to submit a valid member ID and password for authentication before you will be able to modify your file. Because password information has been encrypted, it is completely invisible, including to our customer service team.

Privacy Act

Nothing in this privacy policy is intended to limit our obligations or permitted handling of personal information under the Privacy Act and other applicable laws. CMAA aims to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy.

Please contact us as set out below if you have any questions about this privacy policy, the practices of CMAA with respect to personal information, or if you have any queries or concerns about your dealings with the CMAA website or our handling of your information. If you express any concerns that CMAA have interfered with your privacy, CMAA will promptly respond to let you know who will be handling your matter and when you can expect a response.

You can also contact CMAA as set out below if you wish to access or correct any personal information held about you. Your identity may need to be verified. Reasons will be provided for any denied request to access or correct personal information. Where a request to correct or change personal data is denied, you may request CMAA to note your request with the information.